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26

Nov 2014

Abellio Greater Anglia to Invest Over £10m in Customer-Focused Service Improvements

The upgrades are in addition to the £20 million programme of enhancements announced earlier this year

25

Nov 2014

Intercity service update

We are sorry that in recent weeks we have frequently suffered short formations on a number of intercity services (with some services operating with eight carriages instead of nine).

20

Nov 2014

Rail customers to benefit from improvements at Witham station

Rail passengers using Witham rail station are to benefit from a better waiting environment thanks to an improvement scheme to be carried out by Abellio Greater Anglia.

20

Nov 2014

Abellio Greater Anglia stations achieve ‘Secure Station’ status

MP Ben Gummer will visit Ipswich rail station on Thursday to present the Abellio Greater Anglia station team with a ‘Secure Station’ award.

20

Nov 2014

National Customer Service Week Award winners announced

Rail passengers in East Anglia have nominated the station teams and individuals who they feel deliver the best customer service, with Abellio Greater Anglia’s Customer Relations and Social Media Team scooping a National Customer Service Week award.

20

Nov 2014

Train performance for period 8 (4 weeks ended 8 November) is 89.1%

Train punctuality for Abellio Greater Anglia in the most recent four-week period

06

Nov 2014

Electrical upgrade improves energy efficiency at Harlow Town

Abellio Greater Anglia has invested £500K in improvements to Harlow Town Station.

04

Nov 2014

Sixth top customer service score for conductor, Stephen

Abellio Greater Anglia has recognised a Conductor who achieved top marks for excellent customer service for the sixth time when secretly assessed by mystery shoppers.

31

Oct 2014

Improvement work underway at Ely rail station subway

Abellio Greater Anglia is upgrading the subway at Ely station to create a more welcoming environment for rail passengers.

31

Oct 2014

Abellio Greater Anglia rail stations are top for customer information

Abellio Greater Anglia rail stations have achieved top marks in a recent mystery shopping exercise for the information they provide to customers.

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Service Status

Liverpool Street to:

  • Good Service Chingford
  • Good Service Enfield Town
  • Good Service Cheshunt
  • Good Service Hertford East
  • Good Service Cambridge
  • Good Service Stansted Airport
  • Good Service Shenfield
  • Good Service Southminster
  • Good Service Southend Victoria
  • Good Service Braintree
  • Good Service Clacton-on-Sea
  • Good Service Ipswich
  • Good Service Norwich

There are currently 0 line, 5 service reports and 24 underground reports

Last updated: 05:58

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