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Press Releases

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13

Nov 2014

Cambridge employees top for customer service

Abellio Greater Anglia has recognised employees at Cambridge rail station for excellent customer service which saw them score top marks in a recent ‘mystery shopping’ survey.

04

Nov 2014

Top customer service score for David, Cambridge

Abellio Greater Anglia has recognised an employee at Cambridge rail station for excellent customer service which saw him score top marks in a recent ‘mystery shopping’ survey.

18

Oct 2014

Top customer score for Arlene, Broxbourne

Abellio Greater Anglia has recognised an employee at Broxbourne rail station for excellent customer service which saw her score top marks in a recent mystery shopping survey.

14

Oct 2014

Top customer service score for Lorraine and William

Abellio Greater Anglia has recognised two employees at Harlow Town rail station for excellent customer service which saw them score top marks in a recent ‘mystery shopping’ survey.

13

Oct 2014

Top customer service score for Luke, conductor

Top customer service scores for Abellio Greater Anglia employee Abellio Greater Anglia has recognised a Conductor who achieved top marks for excellent customer service when secretly assessed by mystery shoppers.

13

Oct 2014

New coffee shop at Diss rail station is fresh start for Jayne

Passengers at Diss rail station can once again enjoy hot drinks and snacks from the platform thanks to local couple, Jayne Harris and Ben Redmayne, who have reopened the coffee shop there.

08

Oct 2014

Colchester Station Staff Celebrate Hat-trick

The Colchester station team won a ‘Special Contribution’ award at the Colchester in Bloom awards for the third year in a row.

03

Oct 2014

MP unveils plaque marking the arrival of the railway in Rayleigh

MP for Wickford and Rayleigh, Mark Francois, officially unveiled a plaque at Rayleigh train station on Friday 3 October

30

Sep 2014

Top customer service scores for Amanda and Estelle

Abellio Greater Anglia has recognised employees at its Customer Contact Centre for delivering excellent customer service which saw them score top marks in a recent ‘mystery shopping’ survey.

25

Sep 2014

Inner city school children discover Suffolk by rail

A group of schoolchildren from inner city London made their way to Ipswich by rail this week for their annual residential trip to the Suffolk countryside.

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Service Status

Liverpool Street to:

  • Good Service Chingford
  • Good Service Enfield Town
  • Good Service Cheshunt
  • Good Service Hertford East
  • Good Service Cambridge
  • Good Service Stansted Airport
  • Good Service Shenfield
  • Good Service Southminster
  • Good Service Southend Victoria
  • Good Service Braintree
  • Good Service Clacton-on-Sea
  • Good Service Ipswich
  • Minor Disruption Norwich

There are currently 0 line, 7 service reports and 20 underground reports

Last updated: 15:39

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