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Nflordon

18

Sep 2014

Top customer service score for Asad

Abellio Greater Anglia has recognised an employee at Stratford station for excellent customer service which saw him score top marks in a recent ‘mystery shopping’ survey.

Nflordon

16

Sep 2014

Improving customer information at Diss and Stowmarket

Passengers using Diss and Stowmarket rail stations are getting better announcements as Abellio Greater Anglia makes improvements to its customer communication systems.

Nflordon

16

Sep 2014

Customer Relations staff praised by mystery shoppers

Abellio Greater Anglia has recognised employees at its Customer Contact Centre for delivering excellent customer service which saw them score top marks in a recent ‘mystery shopping’ survey.

Nflordon

15

Sep 2014

Abellio Greater Anglia Completes £1.8m Investment at Bishop's Stortford Station

Work began last year on a major redevelopment scheme to transform customer facilities for the growing number of passengers who use the station

Nflordon

11

Sep 2014

Outstanding customer service award nomination

Abellio Greater Anglia conductor, Peter Frost, has been nominated for a rail industry award for delivering outstanding customer service to passengers.

Nflordon

11

Sep 2014

Abellio Greater Anglia Awards MkIII Carriage Refurbishment Contract to Vossloh

A key milestone in the refurbishment programme for Abellio Greater Anglia's intercity MkIII carriages has been reached.

Nflordon

09

Sep 2014

Employee is nominated for Charity Award

Abellio Greater Anglia employee, Colin Martin, has been nominated for a rail industry award for his tireless fundraising efforts for charity, Help for Heroes.

Nflordon

09

Sep 2014

Customer Relations Team is nominated for Charity Award

Employees at Abellio Greater Anglia’s Customer Contact Centre have been nominated for a rail industry award for their contributon to charity.

Nflordon

08

Sep 2014

Great Bus Travel Savings for Colchester Rail Commuters

PlusBus tickets are an add on to commuters rail tickets and offer excellent value

Nflordon

02

Sep 2014

Top customer service score for John

Abellio Greater Anglia has recognised an employee at Chelmsford station for excellent customer service which saw him score top marks in a recent ‘mystery shopping’ survey.

21 - 30 of 510 articles

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Service Status

Liverpool Street to:

  • Good Service Chingford
  • Good Service Enfield Town
  • Good Service Cheshunt
  • Good Service Hertford East
  • Major Disruption Cambridge
  • Minor Disruption Stansted Airport
  • Good Service Shenfield
  • Good Service Southminster
  • Good Service Southend Victoria
  • Good Service Braintree
  • Good Service Clacton-on-Sea
  • Good Service Ipswich
  • Major Disruption Norwich

There are currently 3 line, 28 service reports and 21 underground reports

Last updated: 19:20

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