Halesworth

Halesworth at a glance

Address:

Halesworth station
Station Road
Halesworth
Suffolk
IP19 8BZ

Ticket office:


  • Prepurchase collection
  • Car park
  • Ticket machine
Load stations
Last updated:
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Staffing level Unstaffed
CCTV Yes
Information systems
  • DepartureScreens
Station operator Greater Anglia
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
No
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp Assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on one of the two ticket machines at this station
  • By using one of the two Help Points at this station

Assistance meeting point is on the platform.

Yes
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
No
Step free access

This station has step free access to both platforms. However, please note that Platform 1 (for trains towards Ipswich) is only accessible via a barrow crossing across the train tracks, or via a public footpath and road route on to Bramblewood Way which requires additional time.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is on the platform.

Ticket gates
No
Impaired mobility set down available
No
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 16
Car park 1 opening times
  • Monday to Sunday: 24 hours
Car park 1 charges
  • Daily: £3.00
  • Annual: £328.00
Car park 1 contact details

Telephone: 0345 050 7080

URL: https://www.ncp.co.uk/find-a-car-park/car-parks/halesworth-station-greater-angl…

No bus information available.
Cycle storage available Yes
Cycle storage spaces 19
Cycle storage sheltered Yes
Cycle storage CCTV No
Cycle storage location

There are five cycle lockers located between the waiting shelter and the ticket machine on Platform 1 (for trains towards Ipswich), and a sheltered cycle parking area providing seven cycle stands is on Platform 2 (for trains towards Lowestoft) between the former station buildings and the barrow crossing.

Cycle storage types
  • Stands
  • Lockers
Rail replacement information

Rail replacement bus services pick up and drop at the bus stops on Bramblewood Way, which is behind Platform 1.