Stansted Mountfitchet

Stansted Mountfitchet at a glance

Address:

Stansted Mountfitchet station
Station Road
Stansted Mountfitchet
Essex
CM24 8BE

Ticket office:

Monday to Friday: 06:00 - 13:00
Saturday: 06:00 - 13:00
Sunday: 08:00 - 15:00
  • Ticket office
  • Prepurchase collection
  • Car park
  • Ticket machine
  • Toilets
  • Wifi
  • Seated area available
Load stations
Last updated:
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Staffing level Part time
CCTV Yes
Information systems
  • DepartureScreens
  • ArrivalScreens
  • Announcements
Station operator Greater Anglia
Ticket office opening times
  • Monday to Friday: 06:00 - 13:00
  • Saturday: 06:00 - 13:00
  • Sunday: 08:00 - 15:00
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here Yes
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Left luggage

Available: No

Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
  • Monday to Friday: 06:00 - 12:00
  • Saturday: 06:00 - 12:00
  • Sunday: Unavailable
Station buffet

Cold drinks vending machine Food vending machine

No
Toilets
Yes

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. Toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Baby changing facilities
Yes
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Bishops Stortford (3 miles south). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

  • Monday to Friday: 06:00 - 13:00
  • Saturday: 06:00 - 13:00
  • Sunday: 08:00 - 15:00
Induction loop available Yes
Ticket machine
Yes
Accessible booking office counter available
Yes
Ramp for train access available
Yes
Accessible taxis information

Details of nearest taxis are shown on station information poster

National Key toilets available
Yes

The National key toilets are located near the Ticket Office; these toilets are operated by a radar key. A radar key is available upon request. National key toilets are only accessible 0600-1300 Monday-Saturday and 0800-1500 Sunday

Step free access

This station has step free access to both platforms but not between platforms on the station. The Cambridge bound platform and carpark is accessed from Water Lane and the Bishops Stortford and London bound platform is via Church Lane. Approximately 160 metres between the two platforms or a 3 minute walk.

This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Ticket gates
No
Impaired mobility set down available
No
Car park 1 Station Car Park
Car park 1 operator National Car Parks Ltd
Car park 1 spaces 66
Car park 1 opening times
  • Monday to Friday: 24 hours
  • Saturday: 24 hours
  • Sunday: 24 hours
Car park 1 charges
  • Off-peak: £5.20
  • Daily: £7.30
  • Weekly: £29.00
  • Monthly: £115.00
  • Three monthly: £330.00
  • Annual: £1,150.00
Car park 1 contact details

URL: http://www.ncp.co.uk

Onward travel

Local bus services

Cycle storage available Yes
Cycle storage spaces 32
Cycle storage sheltered No
Cycle storage CCTV Yes
Cycle storage location

10 cycle spaces on Platforms 1/2

Cycle storage types
  • Stands
Rail replacement information

Replacement transport stop at the junction of Station Road and Church Road, next to the Kings Arms public house

Airport

Not the station to alight for Stansted Airport, See Stansted Airport Station details