Great Chesterford

Great Chesterford at a glance

Address:

Great Chesterford station
Station Road
Great Chesterford
Essex
CB10 1NY

Ticket office:


  • Prepurchase collection
  • Ticket machine
  • Taxi-rank
  • Wifi
  • Seated area available
Last updated:
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Staffing level Part time
CCTV Yes
Information systems
  • Announcements
Station operator Greater Anglia
Ticket office opening times
No
Pre-purchase collection Yes
Ticket machine Yes
Smartcards issued here No
Top up Smartcards here Yes
Validate Smartcards here Yes
Smartcards information

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
Penalty fares LE
Top up Smartcards here Yes
Customer service information

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.
Left luggage

Available: No
Lost property
  • Monday to Sunday and All bank holidays: 24 hours
Seated area
Yes
Waiting room
No
Station buffet
No
Toilets
No
Baby changing facilities
No
Wifi
Yes
Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here .

Note:

0800 028 28 78

URL: https://www.nationalrail.co.uk/

08:00 - 20:00

  • Monday to Sunday: 08:00 - 20:00
Staff help

This is a Driver only operated train service and the station is unstaffed and step free on the London bound side only. Customers are advised to use Bishops Stortford Station (15 miles south) for trains to London. An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended

  • Monday to Sunday: Unavailable
Induction loop available Yes
Ticket machine
Yes
Ramp for train access available
No
Accessible taxis information

Details of nearest taxis are shown on station information poster
National Key toilets available
No
Step free access

This station has step free access to London bound platform only. No step free access to the Cambridge-bound platform.

This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point will be arranged on request.
Ticket gates
No
Impaired mobility set down available
No
No car park information available.
Onward travel

Local Buses
Cycle storage available Yes
Cycle storage spaces 16
Cycle storage sheltered Yes
Cycle storage CCTV Yes
Cycle storage location

On platform 1
Cycle storage types
  • Stands
Rail replacement information

Replacement transport stop at the junction of Station Road and London Road
Taxi rank

To book a cab call 01799 661266

Enquiries call 01799 502207

Don’t get stuck on the train

If you're travelling from London or Bishop Stortford to Great Chesterford station, please travel in the front six coaches of the train. This is for Greater Anglia trains with 10 coaches only as the doors on the back four coaches will not open at Great Chesterford.

If you’re travelling from Cambridge to Great Chesterford, please travel in the front seven coaches of the train. This applies to Greater Anglia trains with 10 coaches only as the doors on the last three coaches will not open at Great Chesterford.