Harlow Town at a glance
Address:
Harlow Town stationStation Approach
Harlow
Essex
off Edinburgh Way
CM20 2JD
Ticket office:
Monday to Friday: 06:00 - 21:00Saturday: 06:00 - 21:00
Sunday: 08:00 - 21:00
- Ticket office
- Step-free access
- Prepurchase collection
- Car park
- Ticket machine
- Toilets
- Taxi-rank
- Wifi
- Seated area available
| Staffing level | Full time |
|---|---|
| CCTV | Yes |
| Information systems |
|
| Station operator | Greater Anglia |
| Ticket office opening times |
|
|---|---|
| Pre-purchase collection | Yes |
| Ticket machine | Yes |
| Smartcards issued here | Yes |
| Top up Smartcards here | Yes |
| Validate Smartcards here | Yes |
| Smartcards information | Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart |
| Penalty fares | LE |
| Top up Smartcards here | Yes |
| Customer service information | Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). Closed on Christmas Day and Boxing Day. |
|---|---|
| Left luggage | Available: No |
| Lost property |
|
| Seated area | Yes
|
|---|---|
| Waiting room | The waiting room can be found on the bridge.
|
| Station buffet | Coffee shop Cold drinks vending machine Food vending machine Yes
|
| Toilets | Yes
Accessible (radar key) toilet on concourse. |
| Baby changing facilities | Yes
Female toilets |
| Wifi |
Yes
|
| Shops | Kiosk News agent Passport Photo Booth Yes
|
| Helpline | We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here . 08:00 - 20:00
|
|---|---|
| Staff help | Assistance is provided by station staff during the above hours. Booking is recommended.
|
| Induction loop available | Yes |
| Ticket machine | Yes
|
| Accessible booking office counter available | Yes
|
| Ramp for train access available | Yes
|
| Accessible taxis information | Details of nearest taxis are shown on station information poster |
| National Key toilets available | Yes
|
| Step free access | This station has step free access to all platforms via lifts to platforms. This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955 Assistance meeting point is the ticket office. |
| Ticket gates | Harlow Town station has Secure Station Acreditation Yes
|
| Impaired mobility set down available | No
|
| Wheelchairs | Yes
|
Harlow Town Station Car Park
| Car park 1 | Station Car Park |
|---|---|
| Car park 1 operator | National Car Parks Ltd |
| Car park 1 spaces | 697 |
| Car park 1 opening times |
|
| Car park 1 charges |
|
| Car park 1 contact details | URL: http://www.ncp.co.uk |
| Car park 2 | Premium Bay |
| Car park 2 operator | National Car Parks Ltd |
| Car park 2 spaces | 4 |
| Car park 2 opening times |
|
| Car park 2 charges |
|
| Car park 2 contact details | Telephone: 0845 050 7080 |
| Onward travel | 'Arriva' operate a network of daily, frequent bus routes around Harlow and also to nearby towns and villages. For route maps and timetables: www.arrivabus.co.uk Route 10, provides a daily, frequent service from the rail station forecourt to the town centre Bus Station. Buy an Harlow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around town. For details: www.plusbus.info |
|---|
| Cycle storage available | Yes |
|---|---|
| Cycle storage spaces | 52 |
| Cycle storage sheltered | Yes |
| Cycle storage CCTV | Yes |
| Cycle storage location | Within building and forecourt |
| Cycle storage types |
|
| Rail replacement information | Replacement transport stop at bus stop at station forecourt |
|---|---|
| Taxi rank | In front of station |
Virtual tours
Want to check out how accessible Harlow Town Station is for you? Check out our virtual tour.