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Contact the Assisted Travel team

Abellio Greater Anglia actively welcomes customers with restricted mobility or who need extra help and we will do our best to assist.

We support the rail industry Passenger Assist scheme and our employees will be happy to help you book your journeys for anywhere on the national network. Our Making Rail Accessible leaflet details the services we offer; this is available on our website, at staffed stations or from our Contact Centre. It is available in various formats (such as large print) on request.

Customers can request assisted travel through our Assisted travel contact form.

In addition we have specialist help lines:

Telephone: 0800 028 2878 (free of charge), Monday to Sunday between 0800-2200 hours.
Textphone and Minicom users please prefix 18001 prior to dialling
Email: assistedtravel@abelliogreateranglia.co.uk

Service Status

Liverpool Street to:

  • Good Service Chingford
  • Good Service Enfield Town
  • Good Service Cheshunt
  • Good Service Hertford East
  • Good Service Cambridge
  • Good Service Stansted Airport
  • Good Service Shenfield
  • Good Service Southminster
  • Good Service Southend Victoria
  • Good Service Braintree
  • Good Service Clacton-on-Sea
  • Good Service Ipswich
  • Minor Disruption Norwich

There are currently 2 line, 12 service reports and 26 underground reports

Last updated: 11:14

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