Abellio Greater Anglia - East Anglia Regional Trains and Trains to London

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Abellio Greater Anglia Contact Directory

If you're having problems with the booking engine (www.buytickets.greatanglia.co.uk), please contact our web support team by phone using the number below.

Issues regarding www.abelliogreateranglia.co.uk should be directed via email to our Customer Relations team at Contactcentre@abelliogreateranglia.co.uk.

Abellio Greater Anglia Web Support Team

Tel: 0845 600 7245 (option 6)
Open Monday to Friday 09.00 - 17:00 an answer phone is available outside these times

Calls to this number are 10p per minute from a BT landline. Costs from other networks may vary.


Abellio Greater Anglia Customer Relations

Customer Relations

Abellio Greater Anglia
Norwich Railway Station
Station Approach
Norwich
NR1 1EF

Tel: 0845 600 7245 (option 8)
Monday to Saturday 08.00 - 20.00,
Sunday 10.00 - 20.00 and
Bank Holidays 09.00 - 18.00
 


Abellio Greater Anglia Telesales

To buy tickets using a debit or credit card over the phone call 0845 600 7245 (option 2) where you will be put through to our partners The Trainline.com - Open Monday to Sunday 0800 - 2000. Please be aware that there are card charges and a booking fee, when purchasing tickets over the phone.  No extra charges if you book via our Abellio Greater Anglia website or mobile app.


Abellio Greater Anglia Sustainable Transport Plans and Carnet Tickets

To purchase Carnet tickets on account or by credit card, company discounted season tickets and educational season tickets please contact or call the below number.

Abellio Greater Anglia Business Travel
Business Travel
Abellio Greater Anglia
Suite C, 1st Floor
The Octagon
27 Middleborough
Colchester
CO1 1TG

Tel: 0845 600 7245 (option 3)
Open Monday to Friday 09.00 - 17.00


Abellio Greater Anglia Group Travel

Group Travel
The Trainline
PO Box 23970
Edinburgh
EH3 5DA

Tel: 0845 600 7245 (option 5)
Open Monday to Friday 08.00 - 18.00


Abellio Greater Anglia Assisted Travel

Assisted Travel
The Trainline
PO Box 23970
Edinburgh
EH3 5DA

Tel: 0800 028 2878
Open Monday to Sunday 08.00 - 20.00


Abellio Greater Anglia Lost Property

Lost Property
Abellio Greater Anglia
Norwich Railway Station
Station Approach
Norwich
NR1 1EF

Tel: 0845 600 7245 (option 7)

Monday to Saturday 08.00 - 20.00,
Sunday 10.00 - 20.00 and
Bank Holidays 09.00 - 18.00


Season Direct enquiries

Abellio Greater Anglia
Suite C, 1st Floor
The Octagon
27 Middleborough
Colchester
CO1 1TG

Tel: 0845 600 7245 (option 3)
Open Monday to Friday 09.00 - 17.00


National Rail Enquiries

Tel: 08457 48 49 50
Visit www.nationalrail.co.uk

Service Status

Liverpool Street to:

  • Good Service Chingford
  • Good Service Enfield Town
  • Good Service Cheshunt
  • Good Service Hertford East
  • Good Service Cambridge
  • Good Service Stansted Airport
  • Good Service Shenfield
  • Good Service Southminster
  • Good Service Southend Victoria
  • Good Service Braintree
  • Good Service Clacton-on-Sea
  • Good Service Ipswich
  • Good Service Norwich

There are currently 0 line, 7 service reports and 27 underground reports

Last updated: 17:06

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